Pothole claim
A pothole is a road defect, and the authority that maintains the road has a duty to keep it safe under section 41 of the Highways Act 1980. If a pothole damaged your car, you can claim the cost back. The pothole builder walks you through it, then hands your claim straight into a real case here.
- 1
Tell us where and when
The road, the postcode, and when it happened. We work out which authority looks after that road, because that is who you claim from.
- 2
Add your photos and the cost
Pictures of the pothole and the damage, and what the repair cost. The more you show, the stronger the claim.
- 3
Push it into a real case
When you press Save to Claim in Hand, your pothole claim becomes a real case here, with the council set as the defendant and your details already filled in.